AI and consumer interaction in business : from recommendation to emotional connection /

This book bridges cutting-edge AI research with actionable business recommendations, revealing how recommendation type, communication style, AI humanity, and even AI humor shape consumer engagement. Utilizing a mixed-method approach that combines experiments and surveys, the research offers a compre...

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Bibliographic Details
Main Author: Yang, Feifei (Author)
Format: eBook
Language:English
Published: Singapore : Springer, 2026.
Series:Management for professionals,
Subjects:

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Call Number: HF5415.125 .Y35 2026
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