The importance of the level of care for personal services : personal guest service in the context of guest centricity and guest care /
In the present, slightly revised dissertation, the importance of individual care intensity is examined from the perspective of the hotel-specific service of attending to hotel guests. This involves analyzing how culture, historical industry developments, and training-relevant skills and behaviors ha...
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Bibliographic Details
| Main Author: |
Sattler, Hans-Peter
(Author) |
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| Format: | eBook
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| Language: | English |
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| Published: |
Wiesbaden :
Springer,
2025.
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| Subjects: | |
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