Total quality management for the food industries /

This book was written with a total focus on the food industry, designed for the food industry and the food industry alone.

Bibliographic Details
Main Author:	Gould, Wilbur A., 1920-2005
Corporate Author:	ScienceDirect (Online service)
Format:	eBook
Language:	English
Published:	Baltimore, MD : CTI Publications, 1992.
Subjects:	Food industry and trade > Quality control. Total quality management. Total Quality Management Aliments > Industrie et commerce > Qualité > Contrôle. Qualité totale. TECHNOLOGY & ENGINEERING > Food Science. Food industry and trade > Quality control Total quality management Electronic books.
Online Access:	Connect to the full text of this electronic book

Table of Contents:

1. Introduction to total quality management (TQM)
2. Philosophy of TQM
3. The management of TQM
4. People and team building
5. Variation
6. Statistical process control and statistical quality control
7. Problem solving
brainstorming
8. Problem solving
Pareto principle
9. Problem solving
frequency distributions, histogram, probability plots, specifications, and capability index
10. Problem solving
process flow chart or diagram and quality assurance-critical control point identification
11. Problem solving
cause and effect diagram
12. Problem solving
variable and attribute charting or X bar and R chart deployment
13. Problem solving
correlation charting or scatter diagrams
14. Design of experiments
15. Samples and sampling
16. Communications
17. The cost of quality
18. Rewards & recognitions
19. Questions to be answered when implementing a TQM program
20. Lauching your total quality management program.