Library performance and service competition : developing strategic responses /
A practice-driven and proven resource for library administrators of all types of libraries. The work describes how the library can identify the service environment factors impacting customers; strategic needs; identify library competitors; strategic abilities and service environment impacts; and use...
| Main Author: | |
|---|---|
| Corporate Author: | |
| Format: | eBook |
| Language: | English |
| Published: |
Oxford :
Chandos,
2008.
|
| Series: | Chandos information professional series.
|
| Subjects: | |
| Online Access: | Connect to the full text of this electronic book |
Search Result 1
