Library performance and service competition : developing strategic responses /

A practice-driven and proven resource for library administrators of all types of libraries. The work describes how the library can identify the service environment factors impacting customers; strategic needs; identify library competitors; strategic abilities and service environment impacts; and use...

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Bibliographic Details
Main Author: White, Larry Nash
Corporate Author: ScienceDirect (Online service)
Format: eBook
Language:English
Published: Oxford : Chandos, 2008.
Series:Chandos information professional series.
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Call Number: Z678.85 .W45 2008
 
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Z678.85 .W45 2008 Available