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Measuring quality : performance measurement in libraries /

The first edition of this handbook appeared in 1996 and dealt with academic libraries. It gained wide acceptance and was translated into five other languages. After ten years the new edition widens the perspective to public libraries and adds indicators for electronic services and cost-effectiveness...

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Bibliographic Details
Main Author: Poll, Roswitha
Corporate Author: Walter de Gruyter & Co
Other Authors: Boekhorst, Peter te, 1957-
Format: eBook
Language:English
Language Notes:In English.
Published: München : K.G. Saur, 2007.
Edition:2nd rev. ed.
Series:IFLA publications ; 127.
Subjects:
Academic libraries > Evaluation.
Public libraries > Evaluation.
Bibliometrics.
Bibliometrics
Bibliothèques universitaires > Évaluation.
Bibliothèques publiques > Évaluation.
Bibliométrie.
LANGUAGE ARTS & DISCIPLINES > Library & Information Science > Archives & Special Libraries.
Academic libraries > Evaluation
Public libraries > Evaluation
Libraries
Electronic books.
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Call Number: Z675.U5
 
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