How to turn professional services into products /

Services firms can achieve greater scale and profitability by automating, standardizing, and packaging aspects of a service into a tangible, repeatable, and scalable offering, but the transformation can be challenging. A five-step road map is provided for leaders of professional services firms to as...

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Bibliographic Details

Main Author:	Sawhney, Mohanbir S. (Author)
Corporate Author:	Safari, an O'Reilly Media Company
Format:	eBook
Language:	English
Published:	[Place of publication not identified] : MIT Sloan Management Review, 2024.
Edition:	[First edition].
Series:	MITSloan management review ; reprint 66118.
Subjects:	Service industries. New products. Services (Industrie) Electronic books.
Online Access:	Connect to the full text of this electronic book