Conversational design : improving participation and decision-making in public organizations /

Designers in public organizations face the challenges of managing influential stakeholders, shifting priorities and the complexities of drafting and implementing policy. Often, they lack the headspace to think deeply about designing for effective public engagement. "Conversational Design"...

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Bibliographic Details

Main Author:	Mages, Michael Arnold (Author)
Format:	Book
Language:	English
Published:	Amsterdam : BIS Publishers, [2024].
Subjects:	Public administration > Decision making. Organizational sociology. Decision making > Citizen participation. Communication in public administration. Group decision making.