APA (7th ed.) Citation

Ivey, A. E., Packard, N. G., & Ivey, M. B. (1997). BASIC INFLUENCING SKILLS (Third edition.). Microtraining Associates.

Chicago Style (17th ed.) Citation

Ivey, Allen E., Norma Gluckstern Packard, and Mary Bradford Ivey. BASIC INFLUENCING SKILLS. Third edition. Alexandria, VA: Microtraining Associates, 1997.

MLA (9th ed.) Citation

Ivey, Allen E., et al. BASIC INFLUENCING SKILLS. Third edition. Microtraining Associates, 1997.