Organising care around patients : stories from the frontline of the NHS /

Healthcare aims to be patient-centred but a large gap remains between the fine words and the reality. Care often feels designed for the convenience of the organisations that deliver it, and not enough around patients and their families, or even around the frontline staff who provide it. Why does thi...

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Bibliographic Details
Main Authors:	Chambers, Naomi (Author), Taylor, Jeremy (Author)
Format:	eBook
Language:	English
Published:	Manchester : Manchester University Press, 2021.
Subjects:	Great Britain. > National Health Service > Management. Great Britain. > National Health Service Public health > Great Britain. Medical care > Great Britain. Patient participation > Great Britain. Santé publique > Grande-Bretagne. Participation des patients > Grande-Bretagne. Soins médicaux > Grande-Bretagne. Medical > Hospital Administration & Care. Social Science > Disease & Health Issues. Social Science > Sociology. Management Medical care Patient participation Public health Great Britain NHS organisational culture. National Health Service. biographic narrative method. kindness and compassion. listening to patients. organisational competence. patient centred care. patient empowerment. professional competence. the power of storytelling. Electronic books.
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