Complex service delivery processes : strategy to operations /

Bibliographic Details
Main Author:	Harvey, Jean, 1950- (Author)
Corporate Author:	Knovel (Firm)
Format:	eBook
Language:	English
Published:	Milwaukee, Wisconsin : ASQ Quality Press, 2021.
Edition:	Fourth edition.
Subjects:	Service industries > Management. Organizational effectiveness. Industrial efficiency. Business planning. Services (Industrie) > Gestion. Efficacité organisationnelle. Efficience dans l'industrie. Business planning Industrial efficiency Organizational effectiveness Service industries > Management Electronic books.
Online Access:	Connect to the full text of this electronic book

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