Customer service video series. Episode 2, Pay attention to your environment /

The best business in the world won't succeed if nobody wants to visit it. That's why this video focuses on the importance of your physical (and virtual) environment. Ironically, it also showcases the worst business idea in history. What is it? You'll have to watch to find out!

Bibliographic Details

Format:	Video
Language:	English
Language Notes:	In English.
Published:	Bloomington, IL : The Jeff Havens Company, 2013.
Series:	Academic Video Online
Subjects:	Customer services. Consumer behavior. Marketing. Marketing Service à la clientèle. Consommateurs > Comportement. Instructional films. Films de formation.
Online Access:	Connect to this streaming video (Alexander Street Press)