2:00 minutes to success. SLA - service level agreement /

SLA - Service Level Agreement is a timely video that clearly explains how a Service Level Agreement (SLA) is a written document that sets out the service(s) a provider will deliver to a client. It identifies what has been agreed and the expected level of service and how service performance and stand...

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Bibliographic Details

Format:	Video
Language:	English
Language Notes:	In English.
Published:	Melbourne, Victoria : Seven Dimensions, 2022.
Series:	2 Minutes To Success
Subjects:	Service-level agreements. Personnel management. Qualité de service. Personnel > Direction. Personnel management Service-level agreements Educational films Short films Educational films. Short films. Films éducatifs. Courts métrages.
Online Access:	Connect to this streaming video (Alexander Street Press)