Remarkable customer service. [1 of 8], The value of remarkable customer service /

This video will show you an example of some very sad, very awful customer service. It will make you wince. Then, we'll discuss the importance of not acting that way. You'll also learn some surprising facts about customer behavior, as well as a new word that you'll probably never use....

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Bibliographic Details

Format:	Video
Language:	English
Language Notes:	In English.
Published:	Bloomington, IL : The Jeff Havens Company, [2018]
Series:	Academic Video Online
Subjects:	Customer services. Service à la clientèle. Instructional films. Films de formation.
Online Access:	Connect to this streaming video (Alexander Street Press)