Remarkable customer service. [5 of 8], Striking a balance between too formal and too casual /
This video discusses the importance of establishing the right atmosphere in customer interactions. A too-casual approach can appear unprofessional, while a too-formal approach can be cold and off-putting. In addition to learning how to find the right balance, you'll also learn about an amazing...
| Format: | Video |
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| Language: | English |
| Language Notes: | In English. |
| Published: |
Bloomington, IL :
The Jeff Havens Company,
2018.
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| Series: | Academic Video Online
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| Subjects: | |
| Online Access: | Connect to this streaming video (Alexander Street Press) |
| Summary: | This video discusses the importance of establishing the right atmosphere in customer interactions. A too-casual approach can appear unprofessional, while a too-formal approach can be cold and off-putting. In addition to learning how to find the right balance, you'll also learn about an amazing haircut that should never have gone out of style. Get ready for some glorious nostalgia! |
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| Item Description: | Title from resource description page (viewed October 08, 2019). |
| Physical Description: | 1 online resource (4 minutes) |
| Playing Time: | 00:03:18 |