Essential skills for managers' success. how to express yourself clearly and effectively in meetings, on the phone and in face-to-face conversations / Speaking with confidence, clarity and charisma :

In this video, you will learn to present ideas effectively, get people to listen, establish rapport, build credibility, sound enthusiastic and warm over the phone, and make the best use of voice mail.

Bibliographic Details

Other Authors:	Sandford, Pete (Director) (Director), Schuster, Jennifer (Producer)
Format:	Video
Language:	English
Language Notes:	In English.
Published:	Bethesda, MD : Columbia Books, 2002.
Series:	Human resource management online (video)
Subjects:	Business communication. Public speaking. Communication dans l'entreprise. Art de parler en public. Instructional films. Films de formation.
Online Access:	Connect to this streaming video (Alexander Street Press)