Mastering difficult conversations. Communicating with people on the job /

Demonstrates effective person-to-person communication in an organization. Addresses the three A's of communicating with people on the job: Attitude, Awareness and Attentiveness. Highlights problems that occur when people fail to make the attitude, awareness or attentiveness grade and includes t...

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Bibliographic Details

Format:	Video
Language:	English
Language Notes:	In English.
Published:	Bethesda, MD : Columbia Books, 1998.
Series:	Human resource management online (video)
Subjects:	Business communication. Communication in management. Communication dans l'entreprise. Communication en gestion. Instructional films. Films de formation.
Online Access:	Connect to this streaming video (Alexander Street Press)