Essential skills for managing conflict. Solving people problems on the job /

Dr. Lyle Sussman and Sam Deep give step-by-step instructions on how to deal with different kinds of problem employees, including the Deadweight, the Leech, and Backstabber, the Empire Builder, and the Jabber.

Bibliographic Details

Format:	Video
Language:	English
Language Notes:	In English.
Published:	Bethesda, MD : Columbia Books, 2010.
Series:	Human resource management online (video)
Subjects:	Personnel management. Problem employees. Personnel Management Personnel > Direction. Employés à problèmes. Instructional films. Films de formation.
Online Access:	Connect to this streaming video (Alexander Street Press)