Sound of service : meeting opener /

The Meeting Opener segment sets the stage for customer service training by reminding trainees that 'customers are not an interruption to what we're doing, they are the purpose of our work.'

Bibliographic Details
Corporate Author: CRM Learning (Firm) (Producer)
Format: Video
Language:English
Language Notes:This edition in English.
Published: Carlsbad, CA : CRM Learning, 2000.
Series:Global business and economics in video
Subjects:
Online Access:Connect to this streaming video (Alexander Street Press)
Description
Summary:The Meeting Opener segment sets the stage for customer service training by reminding trainees that 'customers are not an interruption to what we're doing, they are the purpose of our work.'
Item Description:Title from resource description page (viewed Mar. 12, 2014).
Physical Description:1 online resource (3 min.).
Playing Time:00:02:44