Sound of service : meeting opener /

The Meeting Opener segment sets the stage for customer service training by reminding trainees that 'customers are not an interruption to what we're doing, they are the purpose of our work.'

Bibliographic Details

Corporate Author:	CRM Learning (Firm) (Producer)
Format:	Video
Language:	English
Language Notes:	This edition in English.
Published:	Carlsbad, CA : CRM Learning, 2000.
Series:	Global business and economics in video
Subjects:	Customer relations. Educational films. Films éducatifs.
Online Access:	Connect to this streaming video (Alexander Street Press)