Apologizing carefully /

Serena is inspired to apologize to Carol and wants a Sorry Day at Cutting Edge. They discuss different forms of sorry including the empathy. Sam and Michael take time out to work on their apologies for ongoing disputes, but they argue about how to apologize. Carol tells Serena about what she believe...

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Bibliographic Details

Other Authors:	Ash, Eve (Producer)
Format:	Video
Language:	English
Language Notes:	In English.
Published:	Melbourne, Victoria : Seven Dimensions, 2012.
Series:	Business and education in video
Subjects:	Communication. Conflict management. Gestion des conflits. Instructional films. Films de formation.
Online Access:	Connect to this streaming video (Alexander Street Press)