The angry customer. 1 /

Caution! Find Out How to Calm - and Not Calm - the Caustic Client! Summary: A new customer service scenario, designed for today's high-efficiency, money-saving training needs.

Bibliographic Details

Corporate Author:	Richardson Company (Producer)
Format:	Video
Language:	English
Language Notes:	This edition in English.
Published:	Boulder, CO : Engaging Training, 2009.
Series:	Global business and economics in video
Subjects:	Customer services. Management. Service à la clientèle. Gestion. Educational films. Films éducatifs.
Online Access:	Connect to this streaming video (Alexander Street Press)