Remarkable customer service. [2 of 8], Names and greetings /

This video will show you how ridiculously easy it is to establish a positive first impression by using your customer's name along with an inviting greeting. That may make you think this will be a boring video, which is why we've filmed a bunch of ways to screw this all up to make it worth...

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Bibliographic Details

Format:	Video
Language:	English
Language Notes:	In English.
Published:	Bloomington, IL : The Jeff Havens Company, 2018.
Series:	Academic Video Online
Subjects:	Customer services. Salutations. Service à la clientèle. Instructional films. Films de formation.
Online Access:	Connect to this streaming video (Alexander Street Press)