Cutting edge communication comedy series. Diffusing anger /

Marcus commences a training session on dealing with anger in the workplace and introduces Serena as an expert in anger. Many comment on what makes them angry at work, and Carol is of course angry with Serena. Marcus uses a toy crocodile and some boxing kangaroos to get the messages across. He asks S...

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Bibliographic Details

Other Authors:	Ash, Eve (Producer)
Format:	Video
Language:	English
Language Notes:	In English.
Published:	Melbourne, VIC : Seven Dimensions, 2012.
Series:	Human resource management online (video)
Subjects:	Anger in the workplace. Interpersonal relations. Conflict management. Personnel management. Colère en milieu de travail. Gestion des conflits. Personnel > Direction. Instructional films. Films de formation.
Online Access:	Connect to this streaming video (Alexander Street Press)