Essential skills for managing conflict. Dealing with "difficult" people /

This audio presentation discusses how to interact with difficult co-workers.

Bibliographic Details

Format:	Video
Language:	English
Language Notes:	In English.
Published:	Bethesda, MD : Columbia Books, 2010.
Series:	Human resource management online (video)
Subjects:	Business communication. Conflict management. Interpersonal communication. Communication dans l'entreprise. Gestion des conflits. Communication interpersonnelle. Instructional films. Films de formation.
Online Access:	Connect to this streaming video (Alexander Street Press)