Communication in the workplace. Customer service /

This program focuses on both internal and external customers and clients using a fictional current affairs show 'On this Day' and its presenter Naomi Henderson as a case study. Insufficient attention to the needs of external customers can result in a loss of sales and profit for an organis...

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Bibliographic Details

Corporate Author:	Video Education Australasia (Producer)
Format:	Video
Language:	English
Language Notes:	In English.
Published:	Bendigo, Victoria : Video Education Australasia, 2007.
Series:	Business and education in video
Subjects:	Business losses. Customer relations. Office management. Office Management Pertes (Comptabilité) Bureaux > Organisation. Instructional films. Films de formation.
Online Access:	Connect to this streaming video (Alexander Street Press)