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This film explores a new phenomenon in the global economy. The toll-free telephone numbers used to place orders or get information are often answered thousands of miles away, by Indians impersonating local operators. Whether a New Yorker calls American Express or an English housewife calls Harrods,...

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Bibliographic Details
Other Authors: Stitt, Greg
Format: Video
Language:English
Language Notes:English.
Published: New York, NY : Filmakers Library, 2003.
Series:Filmakers Library online.
Subjects:
Call centers > Employees > Training of.
Call centers > India.
Centres d'appels (Affaires) > Personnel > Formation.
Centres d'appels (Affaires) > Inde.
Call centers
India
Business and commerce
Economics
Documentary.
Streaming videos.
Online Access:Connect to this streaming video (Alexander Street Press)

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