Holding the line.

This programme was made for anyone who uses the telephone to offer counselling, support or information. It considers the issues involved that anyone who engages in this kind of work needs to be aware of, and shows how to use counselling skills effectively over the telephone. It explains what's...

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Bibliographic Details

Main Author:	Simmons, Mike, 1948-
Format:	Video
Language:	English
Language Notes:	English.
Published:	Newport, Wales : University of Wales, Newport, 2003.
Series:	Counseling and therapy in video.
Subjects:	Hotlines (Counseling) Helplines. Counseling skills. Services d'assistance téléphonique. Educational. Streaming videos.
Online Access:	Connect to this streaming video (Alexander Street Press)