Service supply chain systems : a systems engineering approach /
Supply chain management is a well-developed area. The traditional supply chains are dynamic systems which include the forward and reverse flows of physical products and the related information and fund. However, a service supply chain is different because the real "product" may take the fo...
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| Format: | eBook |
| Language: | English |
| Published: |
Boca Raton :
CRC Press/Taylor & Francis Group, a Balkema Book,
2016.
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| Edition: | 1 edition. |
| Series: | Communications in cybernetics, systems science and engineering ;
v. 8. |
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| Online Access: | Connect to the full text of this electronic book |
| Summary: | Supply chain management is a well-developed area. The traditional supply chains are dynamic systems which include the forward and reverse flows of physical products and the related information and fund. However, a service supply chain is different because the real "product" may take the form of a "service" which implies that many traditionally crucial decisions in supply chain management such as product shipping problems are no longer important. Here, a service supply chain is defined as a supply network that transfers resources into services or servitised products, with or without physical products, to satisfy customer needs. As a result, managing a service supply chain system requires innovative strategies with new models. Currently, there is an absence of a comprehensive reference source that provides the state-of-the-art findings on this important topic. It will thus be significant to develop a well-balanced edited volume that includes both theoretical results (from different perspectives) and application cases/studies on service supply chain systems. |
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| Physical Description: | 1 online resource |
| Bibliography: | Includes bibliographical references and index. |
| ISBN: | 9781315682143 1315682141 9781317402299 1317402294 9781317402275 1317402278 9781317402282 1317402286 9780429226045 0429226047 |
| ISSN: | 2164-9693 ; |