Service supply chain systems : a systems engineering approach /

Supply chain management is a well-developed area. The traditional supply chains are dynamic systems which include the forward and reverse flows of physical products and the related information and fund. However, a service supply chain is different because the real "product" may take the fo...

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Bibliographic Details

Main Author:	Choi, Tsan-Ming (Author)
Corporate Author:	Taylor & Francis
Format:	eBook
Language:	English
Published:	Boca Raton : CRC Press/Taylor & Francis Group, a Balkema Book, 2016.
Edition:	1 edition.
Series:	Communications in cybernetics, systems science and engineering ; v. 8.
Subjects:	Customer services. Customer relations. Business logistics. Service à la clientèle. Logistique (Organisation) BUSINESS & ECONOMICS > Industrial Management. BUSINESS & ECONOMICS > Management. BUSINESS & ECONOMICS > Management Science. BUSINESS & ECONOMICS > Organizational Behavior. Business logistics Customer relations Customer services Electronic books.
Online Access:	Connect to the full text of this electronic book