Quality management : theory and application /

In the past, when goods and services were simpler, measurement of quality was self-evident. As business became more complicated, so too did the implementation of quality management and our ability to measure it. Ultimately, the practice of quality strayed from being a business practice to become muc...

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Bibliographic Details

Main Author:	Mauch, Peter D., 1954-
Corporate Author:	Taylor & Francis
Format:	eBook
Language:	English
Published:	Boca Raton, Fla. : CRC Press, 2009.
Subjects:	Total quality management. Quality control. Qualité totale. Qualité > Contrôle. quality control. BUSINESS & ECONOMICS > Industrial Management. BUSINESS & ECONOMICS > Management. BUSINESS & ECONOMICS > Management Science. BUSINESS & ECONOMICS > Organizational Behavior. Quality control Total quality management Kvalitetskontroll. Electronic books.
Online Access:	Connect to the full text of this electronic book