Cover Image

Developing performance support for computer systems : a strategy for maximizing usability and learnability /

Provides a practical approach to development, rather than theoretical, and presents guidelines for designing and developing performance support products, such as online help, instruction, performance aids, documentation, coaches/advisors/wizards and electronic performance support systems.

Bibliographic Details
Main Author: Williams, James R. (James Richard), 1932-
Corporate Author: Taylor & Francis
Format: eBook
Language:English
Published: Boca Raton : CRC Press, ©2004.
Subjects:
Computer systems.
Performance > Management.
Performance technology > Management.
Computer Systems
Systèmes informatiques.
Rendement au travail > Gestion.
COMPUTERS > Computer Literacy.
COMPUTERS > Computer Science.
COMPUTERS > Data Processing.
COMPUTERS > Hardware > General.
COMPUTERS > Information Technology.
COMPUTERS > Machine Theory.
COMPUTERS > Reference.
TECHNOLOGY > Industrial Health & Safety.
TECHNOLOGY > Engineering > General.
COMPUTERS > Programming > Software Development.
Computer systems
Performance > Management
Electronic books.
Online Access:Connect to the full text of this electronic book
Description
Summary:Provides a practical approach to development, rather than theoretical, and presents guidelines for designing and developing performance support products, such as online help, instruction, performance aids, documentation, coaches/advisors/wizards and electronic performance support systems.
Physical Description:1 online resource (viii, 372 pages) : illustrations
Bibliography:Includes bibliographical references and index.
ISBN:0415326400
9780415326407
0203228537
9781136864964
1136864962
9781136865107
1136865101
9781136865039
1136865039
9780203228531