Developing performance support for computer systems : a strategy for maximizing usability and learnability /

Provides a practical approach to development, rather than theoretical, and presents guidelines for designing and developing performance support products, such as online help, instruction, performance aids, documentation, coaches/advisors/wizards and electronic performance support systems.

Bibliographic Details
Main Author: Williams, James R. (James Richard), 1932-
Corporate Author: Taylor & Francis
Format: eBook
Language:English
Published: Boca Raton : CRC Press, ©2004.
Subjects:
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Call Number: QA76 .W5185 2004
 
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QA76 .W5185 2004 Available