Defining the problem.

Jennifer Abrams explains why defining the problem is the first step in having a difficult conversation with a colleague.

Bibliographic Details

Other Authors:	Abrams, Jennifer (Speaker)
Format:	Video
Language:	English
Language Notes:	Closed-captions in English.
Published:	Thousand Oaks, California : Corwin Press, 2015.
Series:	Having hard conversations ; 5.
Subjects:	Interpersonal communication. Conversation analysis. Communication interpersonnelle. Analyse de la conversation. Webcast Nonfiction television programs. Internet videos. Émissions télévisées autres que de fiction. Vidéos sur Internet.
Online Access:	Connect to this streaming video