Control vs problem.

Approaching communication and conflict resolution from the perspective of controlling another can lead to resentment and defensiveness. Conflict is more likely to be resolved when approached from a spirit of problem-solving through cooperation. This role playing clip demonstrates the efficacy of pro...

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Bibliographic Details

Other Authors:	Jessen-Kyle, Dakota (Narrator)
Format:	Video
Language:	English
Language Notes:	Closed-captions in English.
Published:	Thousand Oaks, California, United States : SAGE Publications, Inc., [2015]
Series:	Interpersonal communication ; 9.
Subjects:	Interpersonal communication. Conflict management. Interpersonal confrontation. Communication interpersonnelle. Gestion des conflits. Affrontement (Relations humaines) Nonfiction television programs. Internet videos. Émissions télévisées autres que de fiction. Vidéos sur Internet.
Online Access:	Connect to this streaming video