Coping skills.

Deficient coping skills often lead to the inability to control one's emotional response which impedes effective conflict resolution. This short film shows that maintaining emotional control is an effective strategy for problem solving.

Bibliographic Details

Other Authors:	Williams, Alexa (Narrator)
Format:	Video
Language:	English
Language Notes:	Closed-captions in English.
Published:	Thousand Oaks, California, United States : SAGE Publications, Inc., [2015]
Series:	Interpersonal communication ; 8.
Subjects:	Interpersonal communication. Conflict management. Communication interpersonnelle. Gestion des conflits. Nonfiction television programs. Internet videos. Émissions télévisées autres que de fiction. Vidéos sur Internet.
Online Access:	Connect to this streaming video