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Customer relationship management at Wagamama restaurant.

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General manager Christian Hill explains how he manages a struggling franchise of Wagamama in Camden. He discusses his strategies for gaining new customers and luring back customers who have stopped coming to the restaurant.

Bibliographic Details
Format: Video
Language:English
Language Notes:Closed-captions in English.
Published: London, United Kingdom : SAGE Publications Ltd, 2016.
Series:SAGE video in practice.
Subjects:
Customer relations > Management > Case studies.
Customer relations > Management.
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Case studies.
Internet videos.
Nonfiction television programs.
Émissions télévisées autres que de fiction.
Vidéos sur Internet.
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Call Number: HF5415.5
 
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HF5415.5 Available