Conversation skills.

Generally, there are five stages to a conversation: the greeting, topic priming, the heart, preliminary processing and closing. This short role playing exercise shows some of the pitfalls of ignoring conversational structure and demonstrates effective communication skills in conversation.

Bibliographic Details

Other Authors:	Williams, Alexa (Narrator)
Format:	Video
Language:	English
Language Notes:	Closed-captions in English.
Published:	Thousand Oaks, California, United States : SAGE Publications, Inc., [2015]
Series:	Interpersonal communication ; 7.
Subjects:	Conversation. Interpersonal communication. Communication interpersonnelle. Webcast Nonfiction television programs. Internet videos. Émissions télévisées autres que de fiction. Vidéos sur Internet.
Online Access:	Connect to this streaming video