Reflecting, paraphrasing, and summarizing.

This tutorial illustrates and defines the different elements involved in listening within the patient-counsellor exchange: reflecting, paraphrasing, reiterating and summarising. These communication tools can facilitate a better understanding of the patient's needs and create an opportunity for...

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Bibliographic Details
Format: Video
Language:English
Language Notes:Closed-captions in English.
Published: London, UK : SAGE Publications Ltd., 2015.
Series:SAGE video tutorials.
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Call Number: BF636.6
 
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BF636.6 Available