Crucial conversations : tools for talking when stakes are high /

Bibliographic Details

Main Author:	Patterson, Kerry, 1946-
Corporate Author:	McGraw-Hill Companies
Other Authors:	Grenny, Joseph, McMillan, Ron, Switzler, Al
Format:	eBook
Language:	English
Published:	New York : McGraw-Hill, [2013]
Edition:	2nd ed.
Series:	McGraw-Hill's AccessEngineering.
Subjects:	Interpersonal communication. Interpersonal relations. Persuasion (Psychology) Electronic books. Computer network resources.
Online Access:	Connect to the full text of this electronic book