Digital customer success : why the next frontier of CS is digital and how you can leverage it to drive durable growth /

"Customer Success has evolved and matured immensely over the past decade and now palys a mission-critical role for many organizations--helping them train and retain their customers. It is a critical growth engine for organizations, widely accepted by executives, investors, and consultancies ali...

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Bibliographic Details

Main Authors:	Mehta, Nick, 1977- (Author), Capote, Kellie (Author)
Format:	eBook
Language:	English
Published:	Hoboken, New Jersey : John Wiley & Sons, Ltd, [2024]
Subjects:	Business enterprises > Technological innovations. Success in business. Customer relations. Customer services.
Online Access:	Connect to the full text of this electronic book