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A workplace etiquette of apology /

This case examines the importance of workplace apology. It highlights apologies from four extremely different workplaces involving: a death row inmate; a cartel trafficking in drugs; the CEO of Norfolk Southern Corporation; and an author responding to a publisher. An etiquette of apology, tapping th...

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Bibliographic Details
Main Author: Slack, James D., 1952- (Author)
Format: eBook
Language:English
Published: London : SAGE Publications: SAGE Business Cases Originals, 2024.
Series:SAGE Business cases.
Subjects:
Business ethics > Case studies.
Social responsibility of business > Case studies.
Industrial relations > Case studies.
Morale des affaires > Études de cas.
Entreprises > Responsabilité sociale > Études de cas.
Relations industrielles > Études de cas.
Electronic books.
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Call Number: HF5387 .S53 2024
 
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HF5387 .S53 2024 Available