Dealing with small business conflicts : celebrating LGBTQ+ pride or avoiding customer prejudice: /

Belinda Thomas is a baker and entrepreneur facing a dilemma. She owns Simply Delicious, a bakery in Massachusetts in the United States, where she employs LGBTQ+ staff in her business and supports several diversity initiatives. Thomas has noticed that many of her customers are not willing to do busin...

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Bibliographic Details

Main Author:	Mehta, Shreshthi (Author)
Format:	eBook
Language:	English
Published:	London : SAGE Publications: SAGE Business Cases Originals, 2023.
Series:	SAGE business cases.
Subjects:	Business ethics. Customer services. Morale des affaires. Service à la clientèle. Business ethics Customer services Electronic books.
Online Access:	Connect to the full text of this electronic book