APA (7th ed.) Citation

Thum, S. (2022). Customer Experience: A New Responsibility for U.S. Federal Government Administrative Leaders. SAGE Publications: SAGE Business Cases Originals.

Chicago Style (17th ed.) Citation

Thum, Stephanie. Customer Experience: A New Responsibility for U.S. Federal Government Administrative Leaders. London: SAGE Publications: SAGE Business Cases Originals, 2022.

MLA (9th ed.) Citation

Thum, Stephanie. Customer Experience: A New Responsibility for U.S. Federal Government Administrative Leaders. SAGE Publications: SAGE Business Cases Originals, 2022.