Robotics process automation at TECHSERV : an implementation case study /

This case examines a large technology firm, anonymized as TECHSERV, as they plan, manage, and implement robotics process automation. The organization was seeking ways in which to improve efficiency, effectiveness, and productivity through technology management. Robotics process automation was strate...

Full description

Bibliographic Details

Main Authors:	Carden, Lila (Author), Maldonado, Tiffany (Author), Brace, Carol (Author), Myers, Marie (Author)
Format:	eBook
Language:	English
Published:	London : Journal of Information Technology Teaching Cases, 2019.
Series:	SAGE Business Cases.
Subjects:	Automation > Case studies. Automatisation > Études de cas. Automation. Electronic books. Case studies.
Online Access:	Connect to the full text of this electronic book