APA (7th ed.) Citation

Kovasznai, D., & Willcocks, L. (2012). Escalation in global outsourcing projects: The Xpertrans-C&C BPO case. Palgrave MacMillan UK.

Chicago Style (17th ed.) Citation

Kovasznai, Dorottya, and Leslie Willcocks. Escalation in Global Outsourcing Projects: The Xpertrans-C&C BPO Case. London: Palgrave MacMillan UK, 2012.

MLA (9th ed.) Citation

Kovasznai, Dorottya, and Leslie Willcocks. Escalation in Global Outsourcing Projects: The Xpertrans-C&C BPO Case. Palgrave MacMillan UK, 2012.

Warning: These citations may not always be 100% accurate.