Agnihotri, A., & Bhattacharya, S. (2024). Graza: CEO apologies and positive response by consumers. SAGE Publications: SAGE Business Cases Originals.
Chicago Style (17th ed.) CitationAgnihotri, Arpita, and Saurabh Bhattacharya. Graza: CEO Apologies and Positive Response by Consumers. London: SAGE Publications: SAGE Business Cases Originals, 2024.
MLA (9th ed.) CitationAgnihotri, Arpita, and Saurabh Bhattacharya. Graza: CEO Apologies and Positive Response by Consumers. SAGE Publications: SAGE Business Cases Originals, 2024.
Warning: These citations may not always be 100% accurate.