APA (7th ed.) Citation

Bagnera, S. M., Schrier, T. R., & Arendt, S. W. (2015). The development of responses to social media reviews in the lodging industry. International CHRIE.

Chicago Style (17th ed.) Citation

Bagnera, Suzanne Markham, Thomas R. Schrier, and Susan W. Arendt. The Development of Responses to Social Media Reviews in the Lodging Industry. London: International CHRIE, 2015.

MLA (9th ed.) Citation

Bagnera, Suzanne Markham, et al. The Development of Responses to Social Media Reviews in the Lodging Industry. International CHRIE, 2015.