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Where did our server go? : a case of service failure in a college hotel restaurant /

Colleges rely on student employees for many campus departments, including foodservice facilities such as dining halls, pubs, and quick-service locations. These facilities serve as a source of income for the college as well as a "laboratory" for hospitality students. A college hotel restaur...

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Bibliographic Details
Main Authors: Lesyk, Christina H. (Author), Brown, Eric A., active 2017 (Author)
Format: eBook
Language:English
Published: London : International CHRIE, 2017.
Series:SAGE Business Cases.
Subjects:
Restaurant management > Case studies.
Restaurants > Personnel management > Case studies.
Restaurants > Gestion > Études de cas.
Restaurants > Personnel > Direction > Études de cas.
Restaurant management
Restaurants > Personnel management
Electronic books.
Case studies
Case studies.
Études de cas.
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Call Number: TX911.3.M27 L47 2017
 
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TX911.3.M27 L47 2017 Available