APA (7th ed.) Citation

Mehta, S. (2023). Ignorance is not always bliss: Southwest's system issues lead to losses and customer dissatisfaction. SAGE Publications: SAGE Business Cases Originals.

Chicago Style (17th ed.) Citation

Mehta, Shreshthi. Ignorance Is Not Always Bliss: Southwest's System Issues Lead to Losses and Customer Dissatisfaction. London: SAGE Publications: SAGE Business Cases Originals, 2023.

MLA (9th ed.) Citation

Mehta, Shreshthi. Ignorance Is Not Always Bliss: Southwest's System Issues Lead to Losses and Customer Dissatisfaction. SAGE Publications: SAGE Business Cases Originals, 2023.